Unbox Wear

We want you to be happy with your purchase! However, we understand that sometimes returns are necessary. This policy outlines the guidelines for returning items purchased from our store.

What Can Be Returned?

We are happy to accept returns and issue a full refund (or replacement, depending on your preference) for any of the following reasons:

• Items damaged or misprinted due to our error.
• Incorrect items (wrong size, color, or design).

We Cannot Accept Returns For:

• Items that are not damaged, and printed but are unwanted (buyer’s remorse). Sealed items for hygiene reasons (e.g., face masks) cannot be returned.
• Items past the return window (7 days after delivery).
  
  

How to Return an Item:

1. Contact us at sales@wearunbox.com within 7 business days of receiving your order to initiate a return request.
2. We will provide instructions on where to send the item.
3. Once we receive the returned item and verify its condition, we will process your refund (or replacement) as quickly as possible.

Delayed or Missing Refunds

If you haven’t received your refund yet, follow these steps:

1. Double-check your bank account.
2. Contact your credit card company, it may take some time for the refund to be officially posted.
3. Reach out to your bank. Processing times can vary before a refund is reflected.
4. If you’ve completed these steps and still haven’t received your refund, contact us at sales@wearunbox.com.
   
   

Can I Track My Order?

Once your order is approved and production is completed, you can track it through https://easyordertracking.aftership.com/ using a tracking number that will update.